Apr 05, 2022
In General Discussions
Remember the good old days when choosing email and cloud storage was easy? Back then, you just went with the most space for the employee contact list least money, like the pixels in a digital camera. digital camera Meanwhile, Dropbox, MediaFire, Office 365, and Google Apps have all started offering 1TB for $10 a month or less. And with Mega you can get 50 GB for free. This represents approximately two million photos. Or 250,000 songs, if for some weird reason you're recording songs instead of streaming them. In fact, you don't even have to employee contact list pay for massive storage. After Microsoft recently traded in 100GB of free storage for two years of a new Bing Rewards account, they are now offering 100GB of free OneDrive storage for one year to Dropbox users. Fortunately, while the options proliferate, most the employee contact list customer service centers really only need to consider the two best, Google Apps and Office 365. In customer service, communication is key. The ability to communicate vital information quickly and easily to the right person at the right time will make or break your ability to deliver an exceptional customer experience. To employee contact list communicate with customers, email is a suboptimal medium. Ticket tracking software, or better yet, a unified system with auto-suggest and knowledge base. Is generally worth the investment. To compare the choices, check out 8 Zendesk Alternatives to Rock Your Customer Service and Help Desk Software Comparison: 5 Popular Choices. However, email is impossible to employee contact list escape completely. For email, document management and collaboration, internal chat, calendar, and a few other features, you'll probably benefit from a productivity and collaboration software tool. Luckily, it's pretty easy to employee contact list figure out what's best for your customer service team. Unlike a lot of software, integration isn't much of an issue for customer service. If you use support software, you can do almost anything you need in this system.